Digitize processes PraxisConcierge

praxisconcierge.de

Your challenge

Peace and quiet at reception and optimum accessibility for patients:

Our digital telephone assistance supports doctors' surgeries, outpatient clinics and hospitals with patient telephony.

Our solution

The AI-supported telephone assistant answers incoming calls, categorizes patient concerns and writes them down for a quick overview - calls can be processed when it suits the practice schedule.

Thanks to the connection to the practice software and with quick responses via SMS and e-mail, the software enables the practice team to process patient concerns highly efficiently.

All processes can be automatically documented in the associated patient file for legally compliant proof.